Complete Document Checklist for Representatives
Your representative must hand over these physical documents at the branch counter:
| Document | Format Required | Key Requirement |
|---|---|---|
| Signed Authorization Letter | Physical Paper Original | Must specify waybill #, consignee name, and representative name |
| Consignee Valid Government ID | Photocopy (Front & Back) | Must include 3 handwritten specimen signatures of consignee |
| Representative Valid Government ID | Original Physical ID | Must match the authorized person named in the letter |
| Tracking Number & Balance | 12-Digit Waybill Code | Exact cash payment if parcel is Cash on Pick-Up (COP) |
Ready-to-Use Authorization Letter Template
Copy and fill out this standard authorization letter:
Date: [DD/MM/YYYY] To: The Branch Manager, LBC Express [Branch Name] Subject: Authorization to Claim Package (Tracking #[123456789012]) Dear Sir/Madam, I, [Consignee Full Legal Name], hereby authorize my representative, [Representative Full Legal Name], to claim and receive on my behalf the package under LBC Tracking Number [123456789012] currently held at your branch. I am unable to claim the package personally due to [work/travel/health reasons]. Attached to this letter are: 1. A photocopy of my valid government ID ([ID Type and Number]) with 3 specimen signatures. 2. The original valid government ID of my representative ([Representative ID Type and Number]) for verification. Thank you for your assistance. Sincerely, [Your Signature over Printed Name] Consignee Contact Number: [09XX-XXX-XXXX]
