Order Number vs LBC Waybill Number

Many online shoppers confuse their Shopee or Lazada internal order code (often starting with alphanumeric characters) with the carrier tracking number. To track directly on LBC systems, you need the 12-digit numeric tracking number found under the "Shipping Information" detail screen in your shopping app.

Typical Milestones for Marketplace Orders

Marketplace transactions progress through seller-side and courier-side stages:

1

Order Placed & Seller Preparing

The platform generates a digital waybill. Physical items remain with the seller.

2

Picked Up by LBC / Dropped at Branch

LBC takes custody. The first physical barcode scan registers in carrier systems.

3

Hub Sorting & Transit

Package transits regional sorting centers toward the destination municipality.

4

Out for Delivery / COD Collection

Rider delivers to doorstep and collects Cash on Delivery payment if applicable.